Many employers and HR professionals are unclear about the legal
status of cut scores used to make employment decisions. It is my
experience that many have unfounded beliefs about the defensibility of
cut scores. The purpose of this article is to briefly debunk four of
these myths by summarizing court decisions across four decades of
Title VII employment discrimination cases.
Title VII of the 1964 Civil Rights Act, as amended by the Civil
Rights Act of 1991, establishes that employment selection procedures
causing adverse impact against protected group members are unlawful
if they are not shown to be "job related...and consistent with
business...necessity." Because Title VII does not explicitly address
cut scores except to say that different cut scores may not be used for
different protected groups, we must distill the legal guidance from a
myriad of court decisions.
Myth 1: The "business necessity" requirement means that a cut score
must represent a "minimum qualification" level.
The "business necessity" requirement described in Title VII has not
been defined by the U.S. Supreme Court. Different lower courts have
interpreted it differently. While some courts have adopted the view
that cut scores must represent "minimum qualifications," others have
explicitly supported cut scores set at relatively high levels. No
general standard has emerged on this point. It does appear that courts
may be more likely to adopt a "minimum qualifications" view when the
job in question is relatively simple and a large percentage of
applicants are likely to be capable of acceptable performance. Also,
in licensure cases tried under Title VII, courts virtually always
adopt the "minimum qualification" standard implicit in the generally
accepted "avoid harm" principle. This principle establishes that the
role of the state in licensing service providers is to ensure that the
competence of licensees is sufficient to "avoid harm" to the
public. This principle is generally viewed as a "minimum
qualifications" standard.
Myth 2: Cut scores should not set standards higher than would be
met by any incumbents.
In many cases, courts have accepted cut scores that set higher
standards than would be met by people currently holding the
job. Usually the courts require some showing that the employer has a
bona fide interest in raising the level of performance above the
current level and/or that some incumbents are performing below some
reasonable standard of success.
Myth 3: Cut scores are difficult to defend because they are arbitrary.
"Arbitrary" can have two meanings. The first meaning is that the
cut score was established without any reasonable rationale showing its
relevance to some important business value. This meaning of
"arbitrary," that the cut score is irrelevant to its intended use,
violates both professional and legal standards for cut scores and
would, indeed, make for a difficult defense. On the other hand, some
use "arbitrary" to mean that there is very little difference between
the particular cut score being used and other possible values just
below or above it. Although this observation is generally true, courts
have not used this feature of cut scores as a criticism of their
defensibility. Courts are generally accepting of the underlying
principle of a threshold standard. Usually, courts are interested in
the reasonableness of the rationale for the particular cut score in
question. Even though they may also evaluate the reasonableness of
nearby alternative cut scores, they appear to accept the fundamental
reality of employment selection that whether cut scores are used or
not, many selection decisions will be made between very similarly
qualified candidates.
Myth 4: Cut scores may be chosen based only on a consideration of work behavior.
In many cases courts have upheld cut scores that were selected
based on a number of considerations in addition to the work behavior
of interest. For example, courts have accepted cut scores that were
adjusted up or down to take into consideration factors such as the
cost of employment, the unreliability of the assessment on which the
score is set, and the availability of qualified candidates in the
local employment market. Where the employer makes such tradeoffs,
courts like to see the involvement of professional experts.
Ironically, perhaps, courts have not been as accepting of cut scores
that were substantially lowered post hoc solely for the purpose of
avoiding adverse impact.
In general, courts have not relied on a uniform set of specific
requirements or conditions when judging the lawfulness of cut
scores. Rather, particular circumstances such as the nature of the job
in question, the employer's response to the problem, the public's
interest (if any), the particular contested action, and the degree of
harm all can influence the court's decision. Perhaps the most common
theme running through these four decades of decisions is that courts
require a reasonable rationale linked to some important, bona fide
business value as the basis for a successful defense of a cut score.