The industrialized world is growing older. We've long been warned
of the burdens of an older population on pension systems, but the
message that companies will be losing so many years of experience with
each retiree receives less fanfare. By 2025, nearly 21% of the
industrialized world will be over the age of 65. In some countries,
such as Germany and Japan, the number of people over 65 will climb to
about half of the adult population by 2030.
So what can HR professionals do to ease the pain of losing 40 plus
years of experience with each retiree? Several strategies can be
employed:
- Get it before it walks out the door. Promote better
knowledge sharing while employees are with the company to disperse
expertise and ensure that explicit and tacit knowledge assets can be
drawn upon and used later. Consider creative ways to retain knowledge,
such as setting up learning communities or videotaping aging
experts. Partner with your succession planning experts to ensure that
knowledge transfer is part of the process. Incoming and outgoing
executives should be given the time and space necessary to allow for
effective knowledge exchange.
- Expose the crisis. Gain visibility and senior leadership
support by uncovering the areas where you anticipate the largest
knowledge drains. This will ensure that you have the support you need
to promote knowledge sharing in your company.
- Bring them back. Many organizations are involving retirees
as advisors by offering short-term assignments. This is good for
everyone: you can create mentoring opportunities for your more junior
employees while you promote knowledge transfer and help retirees feel
valuable and productive.
Jennifer N. Wilson is an MBA candidate at Columbia Business School
in New York City.