What happens when organizations encourage employees to participate in the performance appraisal process? Often at risk during the appraisal process are such intangibles as commitment to the organization, satisfaction, perceptions of fairness, and motivation to change/improve behavior. The positive benefits of increasing employee participation may surprise you.

Learn more

In search of a new skill, I experienced déjà vu all over again as I attended a conference for internal management consultants. Consulting competencies in the categories of Business Management and Interpersonal/Personal defined effective consulting.

Learn more

In a recent Supreme Court decision, it was decided that a disparate impact claim could be brought under the Age Discrimination in Employment Act (ADEA). This case, known as Smith v. City of Jackson, resolves conflicting decisions in lower courts, with some circuit courts (e.g., the Second, Eighth, and Ninth circuits) having previously ruled that the ADEA did allow plaintiffs to bring disparate impact claims, while other circuits (e.g., First, Seventh, Tenth, and Eleventh circuits) had ruled that the ADEA did not allow plaintiffs to bring disparate impact claims. Some of the questions raised by this ruling for employers are addressed in this review.

Learn more

The industrialized world is growing older. How can you avoid the pain of losing more than 40 years of experience with each retiree? Three specific suggestions -- get it before it walks out the door; expose the crisis; bring them back -- may help you get your company moving against the rising tide of knowledge drain.

Learn more

A reader asks the question: I've been asked to find a better way to hire new managers for our fast growing retail furniture company. We've kicked around the idea of using personality tests or even assessment centers. Is this a good idea?

Learn more